Retail Sales Consultant - Seasonal - Southpark Mall - Charlotte, NC

Swarovski • Charlotte, NC

6d • Onsite

About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for the company’s products while achieving sales goals and contributing to a vibrant team. You will create emotional connections through storytelling, build customer relationships, and help maintain a welcoming and organized store environment. The role is seasonal and based at Southpark Mall in Charlotte, North Carolina.

Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company states that sustainability and responsibility are central to its brand, alongside circular innovation, diversity, inclusion, and philanthropic work through the Swarovski Foundation. Swarovski is an equal opportunity employer committed to fair, inclusive recruitment and a workplace where people feel they belong.

Swarovski offers product and personal training, and supports development toward potential leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

Requirements

• Excellent, proven customer service skills and a personality that builds trust.
• Curiosity, empathy, a results-driven approach, and the ability to work as a team player with a commercial mindset.
• Digital savvy and comfortable using retail technology.

Nice To Haves

• Passion for fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers and promote loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with the team to create a welcoming, organized store environment.
• Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

• Exclusive employee discounts on Swarovski products.
• Global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance.
• Comprehensive product and personal training to support growth.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed