About The Position

Swarovski is seeking a Seasonal Retail Sales Consultant at Southpark Mall in Charlotte, North Carolina. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers through a passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The position involves connecting with customers through product storytelling, building lasting relationships, and helping maintain an organized and welcoming store environment. Swarovski creates crystal-based products and is committed to sustainability, responsibility, diversity, inclusion, and individuality. The company is an equal opportunity employer and makes employment decisions without regard to the protected characteristics listed in the job posting.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven team approach, and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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