About The Position
Swarovski is seeking a Retail Sales Consultant to deliver luxury customer service and memorable brand experiences at the Macy’s Roosevelt Field location in Garden City, New York. The role combines customer engagement, product knowledge, clienteling, and achievement of individual sales goals with day-to-day merchandising and store presentation responsibilities. The stated pay range is $19.00–$20.00 per hour, with eligibility to participate in a sales incentive bonus program. The position is part of Swarovski’s retail team and works in partnership with Macy’s leadership and store teams. Swarovski describes its products as crystal-based creations spanning jewelry, accessories, home décor, gemstones, and other categories. The company emphasizes individuality, inclusion, sustainability, and responsibility.
Requirements
- Excellent, proven customer service skills and a personality that builds trust.
- Experience in a multicultural retail environment.
- Passion for fashion, luxury, or lifestyle brands.
- Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
- Digital proficiency and comfort using retail technology.
- Confidence expressing individuality and contributing creative ideas.
Responsibilities
- Deliver an exceptional luxury client experience by creating customer connections, sharing product knowledge, and building long-term relationships through clienteling.
- Achieve and exceed individual sales goals while promoting customer loyalty and repeat business.
- Build partnerships with Macy’s leadership and store teams to maximize customer engagement and business opportunities.
- Proactively manage merchandising, stock replenishment, and store presentation standards during business periods.
- Collaborate with the team to maintain a welcoming, organized, and visually appealing environment.
- Stay current on Swarovski products and brand initiatives.
Benefits
- Recognition awards celebrating achievements.
- Exclusive employee discounts on Swarovski products.
- Paid volunteering leave.
- Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Career development opportunities, including potential progression to Store Manager, Trainer, or Visual Merchandiser roles.
- Sales incentive bonus pay program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
