About The Position

As a Swarovski Sales Consultant, you will deliver exceptional luxury service, create memorable brand experiences, and inspire customers with your knowledge and passion for Swarovski products while achieving sales goals and contributing to the team. The role is at Macy’s Roosevelt Field in Garden City, New York, and pays $19.00–$20.00 per hour, with eligibility to participate in a sales incentive bonus program. You will create meaningful customer connections, share product knowledge, and build long-term relationships through clienteling. You will also partner with Macy’s leadership and store teams, manage merchandising and stock replenishment, and help maintain store presentation standards and a welcoming, organized, visually appealing environment. Swarovski offers product and personal training, recognition, employee discounts, paid volunteering leave, employee assistance resources, and career development opportunities. The company describes sustainability, responsibility, circular innovation, diversity, inclusion, and philanthropy as central to its brand.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver an exceptional luxury client experience by creating meaningful customer connections, sharing product knowledge, and building long-term relationships through clienteling.
  • Achieve and exceed individual sales goals while promoting customer loyalty and repeat business.
  • Build partnerships with Macy’s leadership and store teams to maximize customer engagement and business opportunities.
  • Proactively manage merchandising, stock replenishment, and store presentation standards during all business periods.
  • Collaborate with the team to maintain a welcoming, organized, and visually appealing environment.
  • Stay current on Swarovski products and brand initiatives.

Benefits

  • Recognition awards
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters
  • Comprehensive product and personal training
  • Career development opportunities
  • Sales incentive bonus pay program
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