About The Position

At Swarovski, the Retail Sales Consultant delivers exceptional service, creates memorable brand experiences, and inspires customers with enthusiasm for the company’s products while achieving sales goals and contributing to a vibrant team. The role focuses on creating emotional connections through product storytelling, building lasting customer relationships, and supporting a welcoming and organized store environment. Consultants stay current on product knowledge and use digital tools to enhance the customer experience. This is a seasonal position at Swarovski’s City Point location in Brooklyn, New York. The stated pay range is $17.00–$18.00 per hour. The posting notes that regular employees may participate in a sales incentive bonus program, but seasonal hires are not eligible for that program. Swarovski offers employee product discounts, an employee assistance program, and product and personal training. The company supports development and career growth, including potential progression into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and contributing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to maintain a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles.
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