About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products. You will work toward sales goals while contributing to a welcoming and organized team environment. The position is part-time at the Las Americas Premium Outlets in San Ysidro, California. Swarovski creates crystal-based products known for quality and craftsmanship, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company states that sustainability, responsibility, diversity, inclusion, and individuality are central to its brand and workplace. Swarovski is an equal opportunity employer committed to fair and inclusive recruitment.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Proven customer service skills and the ability to build trust with a winning personality.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and contributing creative ideas.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating employee achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Product and personal training.
  • Career development opportunities.
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