About The Position

The Retail Sales Consultant delivers exceptional customer service and creates memorable Swarovski brand experiences. The role builds emotional connections through product storytelling, develops customer relationships and loyalty, achieves individual and team sales goals, and contributes to a welcoming, organized store environment. Consultants stay informed about products and use digital tools to enhance the customer experience. This is a seasonal position at Town Center at Boca Raton in Boca Raton, Florida. Swarovski offers product and personal training, employee discounts, and development opportunities, including potential progression into leadership or specialist roles.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Be curious, empathetic, results-driven, and a team player with a commercial mindset.
  • Be digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles.
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