Seasonal Retail Sales and Recovery Associate, Boca Raton Town Center

Macy's•Boca Raton, FL
•$17 - $20•Onsite

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly, approachable service and support your team in achieving sales goals through consistent, high-quality customer experiences. Colleagues prepare the sales floor by keeping it clean and organized, reviewing goals, new arrivals, top sellers, and promotions, and staying ready to assist customers. During the day, they welcome customers and create friendly, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, thank them, and collaborate with colleagues to serve customers and communities. They strive to improve, take pride in their work, achieve sales goals, and learn from one another. Full-time colleagues are typically scheduled 30 or more hours per week, and part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability. The role requires flexible availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Be comfortable handling electronic devices.
  • Meet the physical requirements of talking, lifting, constant moving, standing, reaching, and using arms and hands.
  • Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and the ability to adjust focus.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Maintain a clean, organized, and customer-ready sales floor and visually engaging merchandise displays.
  • Tidy and recover fitting rooms and the sales floor throughout the day.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers and create friendly, personal conversations to encourage repeat visits.
  • Update signs and pricing and support merchandise moves as needed.
  • Share Loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
  • Support coworkers through honest, caring collaboration.
  • Work toward sales goals, take pride in the work, and learn from colleagues to achieve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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