About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for the company’s products. You will help achieve sales goals and contribute to a welcoming, vibrant team environment. The role involves building customer relationships through storytelling, promoting loyalty programs, using digital tools, and maintaining strong product knowledge. Swarovski offers product and personal training, recognition, employee discounts, paid volunteering leave, employee assistance support, and career development opportunities.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven approach, with a commercial mindset and ability to work as part of a team.
  • Digital savviness and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming and organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program with mental, physical, and emotional health support, managerial support, and financial and legal assistance.
  • Comprehensive product and personal training.
  • Career development opportunities.
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