About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at San Francisco Premium Outlets in Livermore, California. The Sales Consultant delivers exceptional service, creates memorable brand experiences, and inspires customers with enthusiasm for Swarovski products while contributing to sales goals and a collaborative retail team. The role includes using digital tools and product knowledge to enhance customers’ experience, and helping maintain a welcoming, organized store environment. Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and philanthropic work through the Swarovski Foundation. It is an equal opportunity employer committed to fair, inclusive recruitment and a workplace where people feel they belong.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Career development opportunities, including potential growth into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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