About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The role focuses on creating emotional connections through storytelling, building lasting customer relationships, and supporting an inviting, organized store environment. You will keep your product knowledge current and use digital tools to enhance the customer experience. Swarovski offers product and personal training, recognition awards, employee discounts, paid volunteering leave, an employee assistance program, and career-development opportunities. Sales Consultants may grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser. Swarovski describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. It is an equal opportunity employer committed to fair, inclusive recruitment and a workplace where everyone feels they belong.

Requirements

  • Be passionate about fashion, luxury, or lifestyle brands.
  • Have experience in a multicultural retail environment.
  • Demonstrate excellent, proven customer service skills and a personality that builds trust.
  • Be curious, empathetic, results-driven, and a team player with a commercial mindset.
  • Be digitally savvy and comfortable using retail technology.
  • Be confident expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand products and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters
  • Comprehensive product and personal training
  • Career-development opportunities
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