About The Position

Swarovski is hiring a seasonal Retail Sales Consultant to deliver exceptional service, create memorable brand experiences, and inspire customers with a passion for its products. The role contributes to individual and team sales goals while supporting a vibrant team and a welcoming, organized store environment. Consultants use product knowledge and digital tools to enhance the customer experience and build customer loyalty. Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability, responsibility, diversity, inclusion, and individuality as central to its brand. It supports employee development, and Sales Consultants may grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • A curious, empathetic, results-driven team-player approach and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand products and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities toward leadership or specialist roles.
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