About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with a passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The role involves building customer relationships through storytelling and promoting loyalty programs, supporting an organized and welcoming store environment, and using digital tools and product knowledge to enhance the customer experience. The position is seasonal and located at International Plaza in Tampa, Florida.

Requirements

  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Be a curious, empathetic, results-driven team player with a commercial mindset.
  • Be digitally savvy and comfortable using retail technology.
  • Be confident expressing individuality and bringing creative ideas to the team.

Nice To Haves

  • Passion for fashion, luxury, or lifestyle brands.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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