About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products. You will work toward sales goals and contribute to a welcoming, vibrant team and store environment. The role includes building customer relationships, sharing product knowledge, and using digital tools to enhance the shopping experience. Swarovski provides product and personal training and supports career development into leadership or specialist roles.

Requirements

  • Excellent, proven customer service skills and the ability to build trust with a winning personality.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital proficiency and comfort using retail technology.

Nice To Haves

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program with support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Career development support, including potential growth into leadership or specialist roles.
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