Retail Sales Consultant - Seasonal - Houston Premium Outlets - Cypress, TX

Swarovski • Cypress, TX

17h • Onsite

About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. You will help customers connect with the brand through storytelling, build relationships that promote loyalty, and work with colleagues to maintain a welcoming and organized store environment. You will also use digital tools and product knowledge to enhance the customer experience.

Swarovski creates crystal-based products of unique quality and craftsmanship, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company emphasizes sustainability, responsibility, diversity, inclusion, and individuality. Swarovski is an equal opportunity employer committed to fair and inclusive recruitment.

Requirements

• Passion for fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent, proven customer service skills and a personality that builds trust.
• Curious, empathetic, results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confidence in expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers and promote loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with the team to create a welcoming, organized store environment.
• Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

• Exclusive employee discounts on Swarovski products.
• Global employee assistance program offering support with mental, physical, and emotional health, managerial support, and financial and legal matters.
• Comprehensive product and personal training.
• Development support and opportunities to grow into leadership or specialist roles, such as Store Manager, Trainer, or Visual Merchandiser.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed