Bilingual Spanish Retail Sales Consultant - KISSIMMEE, FL

AT&T • Kissimmee, FL

8d • Onsite

About The Position

The Retail Sales Consultant develops and meets customer experience and sales objectives in an AT&T store. The role sells company products and services, supports customers in finding solutions that meet their needs, and provides an extraordinary customer experience. The position may be commission- and quota-based, with hourly pay and additional commission opportunities. Spanish and English bilingual ability is sought, and additional starting pay may be available for bilingual employees.

The consultant handles sales administration, including completing customer contracts and warranties, retrieving inventory, accepting payments, and filing orders. The role also maintains product and promotion knowledge, responds to service inquiries, provides market feedback to the Store Manager, assists with inventory, and completes store opening and closing tasks. This is a part-time careers posting that lists 40 weekly hours; work may include evenings, weekends, and holidays, and employees may be asked to work at other locations as business needs dictate.

Requirements

• Ability to speak Spanish and English.
• Competitive spirit and desire to meet or exceed sales goals.
• Ability to stay current on data and entertainment technology and devices, including Wi-Fi, data devices, and TV entertainment tools.
• Ability to multitask in a fast-paced team environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods.
• Ability to complete paperwork completely, accurately, and promptly.
• Ability to lift up to 25 pounds.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Ability to perform the job's listed functions with or without reasonable accommodation.

Nice To Haves

• 1–3 years of retail, customer-facing, or sales experience preferred.

Responsibilities

• Develop and attain customer experience and sales objectives for the store.
• Sell company products and services and meet sales objectives.
• Handle sales administration, including completing customer contracts and warranties, pulling products from inventory, accepting payments, and filing completed orders.
• Maintain knowledge of products, accessories, pricing plans, promotions, service features, and competitive offers.
• Provide market feedback to the Store Manager regarding local competition and product or service needs.
• Handle customer service inquiries and provide efficient, courteous assistance with product offerings and services.
• Understand customer needs and explain how products meet those needs.
• Educate and engage customers through product demonstrations.
• Provide prompt and courteous service to customers.
• Complete paperwork accurately and on time.
• Complete store opening and closing tasks according to written procedures.
• Submit transaction journals daily.
• Assist with inventory maintenance.
• Work at other locations if business needs require.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays
• Sick leave
• Paid parental leave
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage
• Employee Assistance Programs
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed