About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at Millenia Mall in Orlando, Florida. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers with passion for Swarovski products while achieving sales goals and contributing to a vibrant team. Consultants create emotional connections through product storytelling, build customer trust and loyalty, and help maintain a welcoming, organized store environment. The role also uses digital tools to enhance the customer experience and requires keeping current with product knowledge. Swarovski offers product and personal training and supports development toward leadership or specialist roles.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date with product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and potential career growth into leadership or specialist roles, such as Store Manager, Trainer, or Visual Merchandiser.
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