Sales Advisor - Mall at Millenia

Warby Parker•Orlando, FL
•Onsite

About The Position

Warby Parker is seeking a Sales Advisor to provide excellent service to customers at the Mall at Millenia location. Advisors represent the company’s values and brand on the sales floor, help customers find products and styles, and contribute to improving the retail and glasses-shopping experience. The role also involves supporting teammates, anticipating customer and team needs, and helping foster an inclusive environment. Sales Advisors have a direct impact on the success of Warby Parker through customer interactions, process improvement ideas, and special projects.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Proactive, adaptable problem-solving skills, including the ability to react quickly in unexpected situations.
  • Positive team-player attitude and ability to lead by example.
  • Ability to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Energetic, self-starting approach and entrepreneurial spirit.
  • Must not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Interest in fashion and technology.
  • Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

  • Communicate Warby Parker's values and brand philosophy on the sales floor.
  • Provide outstanding customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of customers and teammates and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Full-time employees: health, vision, and dental insurance; life and AD&D insurance; paid sick leave; paid holidays; vacation days; retirement savings plan (401(k)); parental leave; short-term disability; Employee Stock Purchase Plan; Employee Assistance Program; bereavement support; optical education reimbursement; free eyewear.
  • Part-time employees: Employee Assistance Program; Employee Stock Purchase Plan; free eyewear; paid sick leave.
  • Eligible employees may receive variable compensation.
  • Non-exempt employees are eligible for overtime pay when required to work more than 40 hours in a workweek.
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