Retail Sales Clerk II - St. George

State of Utah•St George, UT
•Onsite

About The Position

The Utah Department of Alcoholic Beverage Services is hiring a Retail Sales Clerk II to provide customer service and support store operations at its St. George location. The role involves helping customers select products, sharing product knowledge, verifying customers’ ages, screening for intoxication, processing purchases, and supporting inventory and order fulfillment. The clerk also helps maintain a clean, orderly, and safe store and may support operations during busy periods or when management is absent. The position is on-site and requires a flexible schedule with shifts Monday through Saturday between 8:00 AM and 10:00 PM. DABS stores are closed Sundays and all state and federal holidays. The role is physically demanding, involving extended periods of standing and walking and frequent handling of items weighing up to 50 pounds. Applicants must be at least 21 and pass a criminal background check.

Requirements

  • Must be at least 21 years of age.
  • Able to lift, pull, push, and carry up to 50 pounds frequently.
  • Able to work a flexible schedule, including shifts Monday through Saturday between 8:00 AM and 10:00 PM.
  • Must successfully pass a criminal background check.
  • Able to speak clearly and understand spoken information effectively.
  • Able to provide excellent customer service by assessing customer needs and meeting high quality standards.
  • Able to stand, walk over level or uneven surfaces, and perform recurring physical activities including bending, crouching, stooping, stretching, and reaching.
  • Able to perform frequent balancing, grasping, and finger dexterity tasks, as well as frequent talking, hearing, and hand, wrist, and arm use.
  • Able to climb occasionally.

Nice To Haves

  • Current employees of the Department of Alcoholic Beverage Services may receive preference.

Responsibilities

  • Greet and assist customers with finding products, making selections, and learning about products.
  • Verify customer identification to ensure sales are made only to people age 21 or older, screen for intoxication, and maintain situational awareness for loss prevention.
  • Process transactions accurately, handle cash and card payments, provide correct change, and balance the till at the end of a shift.
  • Receive, inspect, store, and display merchandise.
  • Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
  • Keep the facility clean, orderly, and safe, including occasional light maintenance such as clearing sidewalks.
  • Assist with inventory spot-checks and support store operations during peak periods or when management is absent.
  • Learn product inventory and provide product recommendations or casual demonstrations to enhance customers’ shopping experiences.
  • Assess customer needs, maintain service quality, and proactively address customer feedback.

Benefits

  • Full benefits package, including comprehensive benefits and retirement options.
  • Job stability through employment with a well-established state organization.
  • Career growth and opportunities to develop skills and pursue leadership within a large organization.
  • Meaningful work supporting community service and organizational goals.
  • Supportive team environment that values cooperation and mutual support.
  • Guaranteed time off on Sundays and all state and federal holidays.
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