Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend solutions, and close sales. The role also involves ongoing training and development in retail operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and participate in off-site, Verizon-sponsored community events. This is an onsite, worksite-based role with 40 scheduled hours per week. The position offers a base pay rate of $20.67 per hour at the location listed on the requisition, with commission potential; compensation may vary by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to its terms and conditions.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Bilingual fluency in English and Spanish.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Connect with customers and ask questions to identify their needs.
- Present product insights and recommend solutions that provide a complete sales solution.
- Close sales by communicating clearly and providing simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
- Make outbound calls and send text messages to interested Verizon customers to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have previously included domestic and international travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays and up to six personal days per year.
- Adoption assistance.
- New hires receive up to 15 vacation days per year, increasing with additional service.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- Potential $2,500 sign-on bonus, subject to the terms and conditions of the award.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
