Retail Sales Associate, Los Angeles

SMCP NORTH AMERICA (US, CANADA)Los Angeles, CA
$17 - $19Onsite

About The Position

SMCP is seeking talented Sales Associates who enjoy wardrobing clients from head to toe and developing a loyal repeat following focusing on relationship selling and customer outreach. In order to do this well, you must possess a passion for exceeding service expectations, an expert understanding of fashion, an appreciation of our brand heritage, and detailed product knowledge of our merchandise. You will also be responsible for working collaboratively with your teammates, maintaining all visual and merchandising standards, as well as other operational duties. This is an extremely mission critical customer-facing role that sets the tone for a positive and memorable first impression of our amazing brands with our clients. At SMCP, we are committed to providing our team with a safe and healthy work environment. As a result, COVID-19 vaccination is a job requirement for all US employees. SMCP will consider requests for exemption from this policy as a reasonable accommodation, consistent with federal, state, and local law.

Requirements

  • 1+ years of prior service experience
  • Strong service orientation
  • Teamwork focus
  • Tech savvy
  • Consistently displays positive enthusiasm & energy, is friendly and charming to all
  • Goal-oriented
  • Welcomes feedback and is coachable
  • Strong problem-solving skills
  • Brand appropriate personal presentation
  • Strong communication skills
  • Flexibility with scheduling needs of the business
  • Bilingual in certain key markets
  • COVID-19 vaccination is a job requirement

Nice To Haves

  • Expert understanding of fashion
  • Appreciation of our brand heritage
  • Detailed product knowledge of our merchandise

Responsibilities

  • Wardrobing clients from head to toe
  • Developing a loyal repeat following focusing on relationship selling and customer outreach
  • Exceeding service expectations
  • Maintaining visual and merchandising standards
  • Working collaboratively with teammates
  • Performing other operational duties

Benefits

  • PT Medical Plan
  • HSA + FSA Accounts
  • Critical Illness Insurance
  • Accident Insurance
  • Pet Insurance
  • Generous Paid Time Off
  • 10 Paid Holidays
  • Parental Leave (non-birthing parents included)
  • Short + Long term Disability
  • EAP- Employee Assistance Program
  • 401K Retirement Savings Plan with Company match
  • Wardrobe (Eligibility Req. +17hours/week)
  • Generous Shopping Discount- 50% off retail
  • Competitive hourly base pay + Commission compensation structure
  • Fun/collaborative, team-oriented work environment
  • Career growth opportunities
  • Fun and generous store Incentives
  • Wonderful team + Colleagues
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