Retail Sales Associate

Verizon • Temecula, CA

5d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on driving retail sales and customer satisfaction by connecting customers with technology, products, and services that meet their needs. Associates learn about customers through conversation, recommend complete solutions, and close sales using clear communication. The position also includes ongoing training and development in store operations, merchandising, and inventory.

Associates may grow their customer base through outbound calls and text messages to interested Verizon customers and by participating in Verizon-sponsored off-site community events. The role offers hourly base pay and individual sales commissions, with total compensation dependent on location, hours worked, and performance. The position includes 40 scheduled weekly hours and requires willingness to work evenings, weekends, and holidays. Schedules are provided four weeks in advance, and associates may have opportunities to pick up additional shifts, particularly during busy periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand Verizon’s customer base.
• Identify customers’ needs by building connections and asking questions.
• Recommend products and solutions that meet customers’ needs.
• Close sales through effective communication and straightforward technology solutions.
• Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
• Contact interested Verizon customers by outbound calls and text messages to build the customer base.
• Participate in Verizon-sponsored off-site events to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave, including eight weeks for eligible new parents, with the possibility of up to 16 weeks for a birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED