Retail Sales Associate, Fairlane Town Center - Part Time

Macy's • Dearborn, MI

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. The role also includes cashiering and using store technology to process transactions.

Colleagues prepare for the day by reviewing sales goals, new arrivals, best-selling items, trends, and promotions. During customer interactions, they offer a warm welcome, build relationships, share Loyalty program benefits, ensure customers have what they need, and close with a sincere thank-you. They also recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, collaborate with teammates, and seek continuous improvement. This part-time position is typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability, and schedules include weekend shifts.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to start a new venture and adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to perform the position’s physical requirements, including talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Welcome customers and create friendly, personal interactions that build customer relationships.
• Understand customers’ needs and provide personalized product and service recommendations.
• Drive sales performance and meet daily sales goals using customer engagement and effective selling behaviors.
• Share information about products, new arrivals, trends, promotions, and the Loyalty program.
• Maintain clean, organized, inviting, and shoppable sales-floor and fitting-room spaces.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Use a cash register, handheld equipment, computers, and other technology to perform job functions and process transactions.
• Collaborate with colleagues and contribute to individual and store results.
• Thank customers and help ensure they have what they need before they leave.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed