Retail Sales Associate

Verizon•New Orleans, LA
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work as part of a team in a Verizon retail store, helping customers find technology products and services that meet their needs. You will use customer service and sales skills to build connections, recommend solutions, and close sales. The role also includes ongoing training and opportunities to develop skills in merchandising and inventory, contact interested current Verizon customers, and participate in Verizon-sponsored off-site events to grow your customer base. This is an onsite, worksite-based position with 40 scheduled hours per week. The role is commission-based and offers base pay of $16.00 to $21.00 per hour, plus sales commissions; compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Identify customers' needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales through clear communication and intuitive technology solutions.
  • Complete ongoing training and develop operational skills in merchandising and inventory.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when combined with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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