Retail Sales Associate

My Wireless • San Diego, CA

7d

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable people to join its retail team. The Retail Sales Associate helps customers find technology solutions by explaining AT&T products and services and guiding them through the buying process. The role offers a base pay and commission and bonus program, paid training, and opportunities for career growth, including potential advancement to the management team. Employees work with customers and colleagues in an energetic retail environment and may perform other related duties as needed to meet the organization’s ongoing needs.

My Wireless has more than 240 retail locations throughout the United States and Puerto Rico. The company describes its mission as developing team members’ knowledge, habits, and skills so they can connect with customers and help them realize their goals and aspirations.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective communication and interpersonal skills.
• At least 18 years of age.
• Legally eligible to work in the United States.
• High school diploma or equivalent.
• Ability to meet the position’s physical demands, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, and handling display materials and merchandise.
• Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; corrective eyewear may be used.

Nice To Haves

• Bilingual ability; whether this is required may depend on the location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Learn and develop skills through training to become a strong sales associate and pursue opportunities on the management team.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Educate customers about available AT&T products and services and guide them through the buying process.

Benefits

• Strong base pay with a commission and bonus schedule.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED