Retail Sales Associate

EZCORP • Oklahoma City, OK

6d • $14 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also called a Pawnbroker, at its EZPawn store in Oklahoma City. The role provides daily customer interaction in a fast-paced retail environment, helping customers with sales and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful customer experience.

The role includes a structured career path. New hires start as trainees in a five-week paid training program and receive a $0.50-per-hour raise and promotion to Pawnbroker upon completion. Employees may pursue a Pawnbroker Certification Program for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager, which includes a six-month training program. Pay is $13.50–$14.50 per hour based on experience, with monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, and outgoing personality with a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet customers and interact with them in person and by phone.
• Provide excellent customer service and build customer relationships.
• Help customers with sales and mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED