Retail Sales Associate

EZCORP • Longmont, CO

20d • $16 - $18 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 1220 Main St., Longmont, Colorado. The role offers pay of $16.00 to $17.50 per hour, based on experience, with opportunities to increase pay and advance through a structured career path. New hires begin as trainees in a five-week paid training program; upon completion, they receive a $0.50-per-hour raise and promotion to Pawnbroker. Employees can pursue Pawnbroker Certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and potentially apply for Assistant Manager, which includes a six-month training program.

In this customer-facing retail role, you will assist customers with sales and negotiate mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. You will help create a friendly, courteous, and respectful store environment.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, and outgoing personality with a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Provide excellent customer service by greeting and interacting with customers in person and over the phone.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED