Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Owosso, MI

3d

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support the daily operations of a retail store. The role includes helping customers identify products that meet their needs, developing customer relationships, meeting sales goals, and building product knowledge. Associates also support marketing, maintain the store and its inventory, and follow company policies and procedures.

The position may include opening and closing the store, cash handling, inventory counts, deposits, paperwork, and transactions. Associates must be able to work shifts ranging from 4 to 12 hours standing on the sales floor and travel within a 15-mile radius of their home store to cover shifts. Physical duties include twisting, bending, squatting, lifting, and reaching overhead, including lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products that meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to develop product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well-stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Build customer confidence by making the shopping experience comfortable and simple while meeting customer needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED