Retail Sales Associate

Cellco Partnership • Arlington, TX

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. The position offers sales commissions and opportunities to develop skills through ongoing training in sales, merchandising, inventory, and other operational functions. Associates may also build their customer base through outbound calls and text messages to interested Verizon customers, and by participating in Verizon-sponsored off-site community events.

The role is based onsite at a defined work location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts. The schedule is provided four weeks in advance. Pay is $16.00–$21.00 per hour in base pay, plus individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Fluency in English and Spanish.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge of technology and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by making connections and asking questions.
• Present product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by communicating effectively and providing intuitive technology solutions that fulfill customer needs.
• Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
• Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with incentives, which have included all-inclusive domestic and international travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED