Retail Sales Associate

Verizon•Midvale, UT
•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to help customers find technology products and services that meet their needs while driving sales in a retail store. The role involves building customer connections, asking questions to uncover needs, recommending complete solutions, and closing sales through clear communication. Associates also develop skills through ongoing training and may perform merchandising and inventory functions. The position may include contacting interested Verizon customers by phone or text and representing Verizon at sponsored events outside the store. It is an onsite, worksite-based role with 40 scheduled hours per week. The job offers a base pay range of $16.00 to $21.00 per hour, plus individual sales commissions. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Fluency in Spanish and English.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Build customer connections and uncover customer needs by asking appropriate questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating clearly and matching intuitive technology solutions to customer needs.
  • Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
  • Make outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and performance incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave, including eight weeks for eligible new parents and potentially up to 16 weeks for the birthing parent when paired with short-term disability.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services, plus additional employee discounts.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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