About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic, engaging approach. The role focuses on creating a memorable customer experience, achieving sales goals, supporting store operations, and maintaining the sales floor and visual presentation.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Create an unforgettable customer experience and build lasting relationships with customers.
  • Work with the sales team to provide excellent service; greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear and serve as an expert for customers.
  • Assist with projects while prioritizing the customer experience, and communicate inventory needs.
  • Stock the sales floor every evening and collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Follow cash-control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
  • Identify and communicate product concerns promptly.

Benefits

  • Health insurance
  • Savings and retirement plan
  • Employee assistance program
  • Vuori discount and industry perks
  • Paid time off
  • Wellness and fitness benefits
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