Retail Sales Associate

Aviator Nation•Vail, CO

6d•$18 - $23•Onsite

About The Position

Aviator Nation is seeking full-time and part-time team members for its Vail location, including candidates interested in year-round employment. The Sales Associate is a friendly, customer-focused team member who represents the Aviator Nation lifestyle and delivers exceptional service. The role requires thriving in a fast-paced environment, using creative problem-solving and a growth mindset, and helping ensure a positive customer experience. Associates welcome and assist customers, provide tailored product solutions, and handle customer concerns with empathy and professionalism. They stay current on products, services, and policies while maintaining a well-presented sales floor, displays, and signage. The position also involves inventory and fulfillment tasks and assisting with store social media, including taking photos. Employees may be asked to carry out other duties as requested. For individuals assigned or hired to work in Colorado, the estimated pay range is $18–$23 per hour. Eligible employees may participate in benefits and an incentive program, subject to program rules and applicable factors.

Requirements

Availability to work a flexible retail schedule, including weekends and holidays.
Positive attitude, high energy, and a customer-focused mindset.
Strong communication, organizational, and attention-to-detail skills.
Ability to maintain a professional appearance and adhere to the dress code.
Basic reading, writing, math, and computer skills.
Confidence using office and retail equipment, including computers, phones, and printers.
Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations.
Ability to move and lift equipment and supplies weighing up to 30 pounds.
Vision abilities including close, distance, color peripheral, and depth perception.

Responsibilities

Greet and assist customers, providing exceptional service and product knowledge.
Maintain knowledge of products, including SKUs, fit, and features.
Operate the POS system to process sales, returns, and exchanges, and balance cash drawers.
Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
Guide customers to merchandise and help increase in-store sales.
Keep the sales floor organized, clean, and well-stocked.
Handle inventory tasks, including restocking, shipments, and inventory counts.
Contribute to omnichannel sales and fulfillment processes.
Assist with store social media efforts, including taking photos.
Stay up-to-date on products, services, and policies; maintain displays and signage.
Carry out other duties as requested.

Benefits

Full-time employees: housing stipend.
Full-time employees: complimentary parking pass for Ford Park.
Full-time employees: complimentary full-season merchant ski pass.
Full-time employees: 50% employee discount on Aviator Nation products.
Full-time employees: 40% employee discount on third-party products.
Full-time employees: 30% family discount on Aviator Nation products.
Full-time employees: 20% friends discount on Aviator Nation products.
Full-time employees: monthly clothing allowance.
Full-time employees: 401(k) program.
Full-time employees: health insurance program.
Full-time employees: pet insurance.
Full-time employees: PTO.
Part-time employees: 50% employee discount on Aviator Nation products.
Part-time employees: 40% employee discount on third-party products.
Part-time employees: 30% family discount on Aviator Nation products.
Part-time employees: 20% friends discount on Aviator Nation products.
Part-time employees: monthly clothing allowance.
Part-time employees: optional 401(k) program.
Part-time employees: 1.5x pay for holidays worked; listed holidays are New Year's Day, Easter, Memorial Day, Fourth of July, Labor Day, and Christmas Eve.
Eligible employees may participate in an incentive program, subject to applicable program rules and factors.