Retail Sales Associate

My Wireless • Scottsdale, AZ

7d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by explaining AT&T products and services and guiding them through the purchasing process. Associates work with customers and colleagues in an energetic retail environment and may develop their skills toward future opportunities on the management team.

The role includes meeting individual performance goals and AT&T standards, providing outstanding customer service, maintaining a clean and welcoming environment, collaborating to achieve individual and team goals, and participating in marketing activities. The description is not all-inclusive; employees may perform other related duties as needed. My Wireless has more than 240 locations in the United States and Puerto Rico and describes its training program as supporting team development and promotion readiness.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, and handling display materials and merchandise.
• Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contacts.

Nice To Haves

• Bilingual ability; may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by providing outstanding customer service.
• Learn and develop skills through training, with potential opportunities to join the management team.
• Maintain a clean, fun, and inviting environment for customers and team members.
• Work collaboratively to achieve personal and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Explain available AT&T products and services and guide customers through the buying process.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for meeting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED