Retail Sales Associate

My Wireless • Rowland Heights, CA

7d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring driven, dynamic, and coachable individuals for its retail team. The Retail Sales Associate provides customers with a strong retail experience and technology solutions by explaining AT&T products and services and guiding customers through the buying process. Associates work in an energetic environment with customers and colleagues and may become eligible for new opportunities and financial rewards as they develop and succeed.

The role includes meeting personal performance goals and AT&T standards, delivering customer service that helps customers make buying decisions, developing sales skills through training, maintaining a clean and welcoming work environment, collaborating to achieve individual and team goals, and taking part in marketing activities. The job description is not all-inclusive; employees may perform other related duties as needed. The company describes a fun and rewarding training program intended to prepare team members for promotion and continued company growth.

Requirements

• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• Be at least 18 years of age.
• Be legally able to be employed in the United States.
• Have a high school diploma or equivalent.

Nice To Haves

• Bilingual ability; this may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Participate in training and develop sales skills, with opportunities to pursue management roles.
• Maintain a fun, clean, and exciting work environment for customers and team members.
• Work as a team member to exceed personal and team goals.
• Participate in marketing activities designed to maximize selling opportunities each day.
• Perform other related duties as needed to meet the ongoing needs of the organization.

Benefits

• Strong base pay with a commission and bonus schedule.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED