Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is hiring a Retail Sales Associate to provide customers with a strong retail experience and technology solutions using AT&T products and services. The role involves engaging with customers, explaining available products and services, and guiding them through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for further opportunities and financial rewards as they develop their skills. The position is based in Honolulu, Hawaii, and offers a base salary plus commission. My Wireless has more than 240 locations across the United States and Puerto Rico and provides training intended to help team members become ready for promotion. The company is an equal opportunity employer and does not discriminate on protected grounds under applicable law.
Requirements
- Experience in a retail or customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- At least 18 years of age and legally able to work in the United States.
- High school diploma or equivalent.
- Ability to meet the physical demands of the role, with or without reasonable accommodation, including standing and walking for prolonged periods; occasionally lifting and moving objects up to 10 pounds; reaching; climbing and balancing on ladders; stooping, kneeling, crouching, and handling display materials and merchandise; and working with small phone parts and viewing a computer screen for prolonged periods.
Nice To Haves
- Bilingual ability; preferred, though it may not be required depending on location.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by providing outstanding customer service.
- Develop skills through training to become a top-performing Retail Sales Associate and prepare for potential management opportunities.
- Maintain a fun, clean, and engaging work environment for customers and team members.
- Work as a team member to help exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
- Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.
- Perform other related duties as needed to meet the organization's ongoing needs.
Benefits
- Strong base pay plus a commission and bonus schedule.
- Uncapped commission program when meeting or exceeding sales goals.
- Ongoing paid training.
- Career paths and growth potential.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including two AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
