Retail Sales Associate

Verizon • Tullahoma, TN

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team focused on helping customers and achieving sales success. You will use your interest in technology and customer service to generate sales, understand customers’ needs, recommend suitable products and solutions, and close sales. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers and by participating in Verizon-sponsored events outside the store.

The position is based onsite at a defined location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, typically during summer, November through December, and peak vacation periods. Pay is $16.00–$21.00 per hour in base pay, with individual commissions based on sales performance. The posting notes that total compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service skills.
• Learn and uncover customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales through clear communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
• Potentially expand the customer base through outbound calls and text messages to interested Verizon customers.
• Engage with the community at off-site Verizon-sponsored events to grow a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED