Retail Sales Associate

2020 Companies•Austin, TX
•$18 - $20•Onsite

About The Position

NECOA, by Coway, and 2020 Companies are hiring a full-time Retail Sales Associate to represent NECOA water purification products in a branded shopping mall retail store. The associate demonstrates products, creates engaging customer experiences, builds rapport, and maintains professional relationships with store management and employees. The role also includes maintaining clean, functional, demo-ready displays and work areas, reporting sales activity and competitive insights, and completing required paperwork. Associates are expected to meet monthly or weekly sales goals, provide informed product recommendations, accurately document sales, and contribute to team results. The role requires availability for evenings, weekends, and holidays as needed, including Friday, Saturday, and Sunday availability.

Requirements

  • High school diploma or equivalent required.
  • At least six months of prior sales, retail, telecom, or marketing experience.
  • One year of job experience required, as stated in the overview qualifications.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Outgoing personality, eagerness to learn, and comfort engaging with customers and demonstrating products after training.
  • Ability to engage in a sales process, overcome objections, and connect product recommendations to customer needs.
  • Ability to multitask in a fast-paced team environment.
  • Integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience.
  • Training or product demonstration experience.
  • Problem-solving and tech-savvy aptitude.

Responsibilities

  • Demonstrate NECOA water purification products in the branded retail store.
  • Engage customers, build rapport, and create memorable customer experiences.
  • Maintain professional relationships with store management and staff.
  • Keep displays and the work station clean, organized, functional, presentable, and ready for demonstrations.
  • Report sales activity and competitive insights to Retail Operations.
  • Sell products and services and meet or exceed monthly or weekly personal sales goals.
  • Welcome customers, offer assistance, assess their needs, and recommend products and services that fit those needs.
  • Provide product and service information and help customers make confident selections.
  • Accurately document and report sales and submit required paperwork completely and accurately.
  • Contribute to team efforts and maintain customer satisfaction and confidentiality.
  • Maintain regular and prompt attendance.

Benefits

  • $18–$20 per hour base pay, paid weekly.
  • Monthly sales bonuses.
  • On-demand pay through DailyPay.
  • Paid online training.
  • Health benefits.
  • Paid time off.
  • 401(k) with company match.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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