Retail Sales Associate

Verizon•Athens, GA

7d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a team in a Verizon retail store to support sales success and help customers find technology products and services that fit their needs. You’ll build connections with customers, ask questions to understand their needs, recommend solutions, and close sales using clear communication. The role also includes ongoing training and development in operational functions such as merchandising and inventory. Associates may grow their customer base through outbound calls and text messages to interested Verizon customers, and by engaging with the community at off-site Verizon-sponsored events. The position offers base pay of $16.00 to $21.00 per hour, plus individual commissions tied to sales performance. The posting describes potential annual commissions of up to $18,000 for meeting sales goals and additional commissions for exceeding goals; compensation varies by geography, hours worked, and performance. The role is onsite at a defined location, with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may pick up additional shifts during peak periods. Schedules are provided four weeks in advance.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by applying enthusiasm for technology and providing customer service.
Identify customer needs by building connections and asking appropriate questions.
Present product insights and solution recommendations to provide complete sales solutions.
Close sales by communicating effectively and offering simple, intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Potentially build a customer base through outbound calls and text messages to current Verizon customers interested in products and services.
Engage with the community outside the store, including at Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs, which have previously included travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as detailed in the general benefits and compensation information.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 vacation days per year, increasing with additional service.