Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Kalamazoo, MI

6d • Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support store operations. The role includes helping customers find products, building customer relationships, meeting sales goals, promoting the brand, maintaining a clean and stocked store, and completing transactions and paperwork according to company procedures. Associates may travel within a 15-mile radius of their home store to provide shift coverage. The position includes opening and closing the store and requires standing on the sales floor for shifts ranging from 4 to 12 hours, as well as lifting up to 50 pounds and performing related physical movements.

Requirements

• High school completion or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet customers, answer phones, assess customer needs, and provide excellent service.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products suited to their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked, including maintaining the back room, restrooms, and individual work area.
• Follow company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Open and close the store, including locking doors and setting the alarm.
• Assist with other tasks, duties, or projects as assigned by management.

Benefits

• Health insurance (full-time employees only, after 60 days of employment).
• Dental insurance (full-time employees only, after 60 days of employment).
• Vision insurance (full-time employees only, after 60 days of employment).
• Life insurance (full-time employees only, after 60 days of employment).
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED