Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for Jerry's Pawn in Atlanta, Georgia. The role offers a structured career path, paid training, opportunities to develop skills and advance, competitive pay based on experience, and bonus potential. New hires begin as trainees in a five-week paid training program; upon completion, they receive a $0.50-per-hour raise and promotion to Pawnbroker. Further advancement options include the Pawnbroker Certification Program, Lead Pawnbroker (Shift Leader), and Assistant Manager, which includes a six-month training program. The position involves daily customer interaction in a fast-paced retail environment. Associates assist with sales and work toward mutually satisfying agreements on pawn items such as jewelry, electronics, and musical instruments. They help maintain a friendly, courteous, and respectful environment while supporting customers in the store and by phone. The advertised pay range is $15 to $16 per hour, based on experience.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as a member of a team.
- Ability to multitask.
- Ability to pass a criminal background check and drug test after a conditional offer.
- Self-motivation, a positive and outgoing personality, and a strong work ethic.
Nice To Haves
- Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet and interact with customers in person and by phone, providing excellent customer service.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Adhere to company policies, procedures, and regulations.
Benefits
- Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Five-week paid training program.
- Career development and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
