Retail Sales Associate

EZCORP • Dallas, TX

3d • $14 - $15 • Onsite

About The Position

The Retail Sales Associate / Retail Customer Service (Pawnbroker) works on the EZPawn customer service team in a fast-paced retail environment. The role involves daily customer interaction, supporting sales, and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience.

The position offers a structured career path, beginning with a five-week paid trainee program. Successful completion results in a $0.50-per-hour raise and promotion to Pawnbroker. Employees may pursue Pawnbroker certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), or apply for Assistant Manager, which includes a six-month training program.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Work well independently and as a member of a team.
• Ability to multitask.
• Pass a criminal background check and drug test after a conditional offer.
• Adhere to all company policies, procedures, and regulations.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet customers and provide excellent service through in-person and phone interactions.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.

Benefits

• Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential paid on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED