Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you’ll work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. The position combines customer service, needs discovery, solution recommendations, sales closing, and ongoing development in store operations. Associates may also contact interested current Verizon customers and participate in off-site Verizon-sponsored community events to build their customer base. The role offers a base pay of $16.00 to $21.00 per hour, plus individual commissions tied to sales performance. The posting states that associates who meet sales goals may earn up to $18,000 a year in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance. The position is onsite at a defined location, with 40 scheduled weekly hours. Associates must be willing to work evenings, weekends, and holidays, and may be able to pick up additional shifts during peak periods.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
- Learn about customers’ needs by building connections and asking appropriate questions.
- Recommend products and solutions that address customers’ needs and provide a complete sales solution.
- Close sales through clear communication and straightforward technology solutions.
- Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
- Make outbound calls and send text messages to current Verizon customers interested in products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Opportunity to receive premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
