Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Wilmington, OH

19d

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support store operations. The role involves helping customers find products, building customer relationships, meeting sales goals, maintaining product knowledge, and contributing to marketing efforts. Associates help keep the store clean and stocked, complete transactions and paperwork, support inventory and cash-handling procedures, and open and close the store. The position may require travel within a 15-mile radius of the home store to provide shift coverage. Shifts range from 4 to 12 hours and involve standing on the sales floor.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Able to twist, bend, squat, lift, and reach overhead.
• Able to lift up to 50 lbs.

Responsibilities

• Greet customers, answer phones, assess customer needs, and provide excellent service.
• Answer questions and resolve customer inquiries and concerns.
• Build customer relationships and suggest products that meet customer needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage as needed.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to operational control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health insurance (full-time only after 60 days of employment).
• Dental insurance (full-time only after 60 days of employment).
• Vision insurance (full-time only after 60 days of employment).
• Life insurance (full-time only after 60 days of employment).
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED