Retail Sales Associate

EZCORP • Oklahoma City, OK

7d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in Oklahoma City, Oklahoma. The role offers customer-facing retail work involving sales and mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members provide a friendly, courteous, and respectful environment while supporting customers in person and by phone.

New employees begin as Trainees in a five-week paid training program. Completing the program brings a promotion to Pawnbroker and a $0.50 per-hour raise. Employees may continue into a Pawnbroker Certification Program for an additional $1 per hour, pursue a Lead Pawnbroker (Shift Leader) role, and follow a career path toward Assistant Manager, which includes a six-month training program.

The advertised pay range is $13.50 to $14.50 per hour, based on experience. The employer also describes competitive wages, monthly uncapped bonuses based on store and individual performance, and benefits. Employee-only medical insurance has no cost when selecting the BlueCross BlueShield EPO Plan.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Self-motivated, positive, outgoing personality and strong work ethic.
• Excellent communication and interpersonal skills.
• Ability to work independently and as a member of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Provide excellent customer service by greeting and interacting with customers in person and by phone.
• Help customers with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• No-cost employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and promotion opportunities.
• Pawnbroker Certification Program with an additional $1 per hour upon completion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED