Retail Sales Associate

2020 Companies • Pasadena, TX

6d • Onsite

About The Position

2020 Companies is hiring a Retail Sales Associate to represent Reliant Energy at retail locations and events. The role promotes electricity plans, engages customers, identifies their needs, explains products and services, and drives new enrollments and sales. Associates work in a fast-paced retail environment, build relationships with customers and teammates, and contribute to team sales goals. The position includes paid training, uncapped commissions, and opportunities for career growth through internal promotions.

The work may take place in a retail store, kiosk, or event environment. Associates are expected to maintain a professional, helpful customer experience; keep their work station clean and presentable; document and report sales and other activity accurately; and complete required paperwork. The role requires reliable transportation and travel to event locations, as well as availability for evenings, weekends, and holidays as needed. No door-to-door sales, cold calling, or telemarketing is involved.

Requirements

• High school diploma or equivalent.
• At least six months of prior sales, retail, telecommunications, or marketing experience.
• Strong communication, presentation, interpersonal, and problem-solving skills.
• Demonstrated knowledge of products and services.
• Ability to multitask in a fast-paced team environment and work independently.
• Integrity and commitment to customer satisfaction.
• Availability to work evenings, weekends, and holidays as needed.
• Reliable transportation and willingness to travel to event locations.
• Comfort with physical tasks such as lifting and event setup and teardown.

Nice To Haves

• Strong experience in retail or event sales or event marketing.

Responsibilities

• Promote Reliant electricity plans and services to consumers.
• Help customers understand energy solutions and potentially lower their energy costs.
• Identify customer needs, address objections, and recommend suitable products or services.
• Welcome customers, offer assistance, and direct them to relevant displays.
• Provide accurate information and help customers make confident selections.
• Build strong relationships with customers and teammates.
• Meet or exceed monthly and weekly personal sales goals and contribute to team goals.
• Accurately document and report sales and track and communicate activity to Retail Operations.
• Keep the work station or kiosk clean, organized, functional, and presentable.
• Submit all required paperwork completely and accurately.
• Maintain customer confidentiality and provide courteous, professional service.

Benefits

• Paid training.
• Uncapped commissions and a $16.00 per hour guarantee.
• Average stated earnings of $1,000–$1,350 per week; top earners may reach $2,500 per week.
• Next-day pay through Daily Pay.
• Career advancement through internal promotions.
• Health benefits.
• Paid time off.
• 401(k) with company match.
• Paid holidays.
• Personal development opportunities and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED