Retail Sales Associate - Full Time - (Paris LV)

Caesars Entertainment•Las Vegas, NV
•Onsite

About The Position

The Retail Sales Associate provides excellent customer service and actively promotes merchandise sales. The associate operates a cash register and handles payment transactions, receives and processes merchandise deliveries, and keeps selling areas clean and aligned with visual standards. The role calls for an outgoing, upbeat, energetic, and reliable team member who contributes to the romantic ambiance and classic European style expected at Paris Las Vegas.

Requirements

  • Knowledge of customer service standards and selling techniques.
  • Ability to learn and retain information about products, rewards programs, and hotel amenities.
  • Ability to operate cash registers and process transactions accurately.
  • Ability to follow company policies, procedures, and visual merchandising guidelines.
  • Strong communication skills for working with guests, associates, and supervisors.
  • Ability to work effectively as part of a team.
  • Dependable attendance and punctuality in accordance with company guidelines.
  • Ability to stand for extended periods and perform repetitive tasks such as folding, hanging, and stocking merchandise.
  • Ability to lift, carry, and transport merchandise and supplies; high-volume environments may involve stocking coolers and moving stock from remote storage locations.
  • Ability to maintain focus and accuracy when handling cash and operating registers, work in a fast-paced retail environment, and maintain a clean, organized, and safe workspace.

Responsibilities

  • Maintain customer service levels according to Total Service standards and embrace Spotlight on Service.
  • Acknowledge and greet guests, provide a courteous and friendly atmosphere, and share information about the Total Rewards program, hotel property, and amenities.
  • Help guests find requested products, including contacting other stores when needed.
  • Work collaboratively with associates and communicate daily activities to the next shift and Supervisor on Duty.
  • Promote merchandise, upsell products, and develop knowledge of product assortments and products sold across retail stores.
  • Operate the register, process payments, follow cash management procedures, keep money attended, report register malfunctions, and ensure supplies are ready for the next shift.
  • Receive, unpack, fold, hang, stock, and put away merchandise deliveries; complete stock counts and receive shipments promptly.
  • Merchandise according to planograms, maintain appropriate sizing and visual standards, confirm signage, and report discrepancies or replenishment needs.
  • Inform the Supervisor on Duty about overstock, sales trends, and customer requests.
  • Assist with physical inventory counts twice a year, associate sales, inventories, special events, meetings, and training sessions.
  • Complete assignments as directed by the Supervisor on Duty and maintain a clean, organized, and safe work environment.
  • Use guest-service awareness to help deter theft and notify Security when needed.
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