Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for Value Pawn & Jewelry at 4032 Fiesta Plaza Blvd., Tampa, Florida 33607. The position offers pay based on experience, listed as $15.00 to $16.00 per hour, with opportunities to increase pay and advance through a structured career path. New hires begin as trainees in a five-week paid training program; upon completion, they receive a $0.50 raise and promotion to Pawnbroker. Further opportunities include the Pawnbroker Certification Program, Lead Pawnbroker (Shift Leader), and Assistant Manager, which includes a six-month training program. The role involves daily customer interaction and helping customers with sales and pawn transactions, including reaching mutually satisfying agreements regarding items such as jewelry, electronics, and musical instruments. Team members are expected to maintain a friendly, courteous, and respectful store environment and provide strong customer service. The posting describes a fast-paced retail environment and offers competitive wages, uncapped monthly bonus potential based on store and individual performance, and benefits. Employee-only medical insurance is available at no cost when selecting the BlueCross BlueShield EPO Plan.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as a member of a team.
- Ability to multitask.
- Self-motivated, positive, outgoing, and strong work ethic.
- Pass a criminal background check and drug test after a conditional offer.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual.
Responsibilities
- Greet customers and interact with them in person and by phone.
- Provide excellent customer service and maintain a friendly, courteous, and respectful environment.
- Help customers with sales and pawn transactions involving items such as jewelry, electronics, and musical instruments.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Follow Company policies, procedures, and regulations.
Benefits
- Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Five-week paid training program.
- Career development and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
