Retail sales associate

TJX • Vancouver, WA

2d • Onsite

About The Position

The Retail Sales Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store. The role follows operational, merchandise, safety, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs.

The associate supports a positive store culture through honesty, integrity, and respect; processes customer purchases and returns accurately; promotes credit and loyalty programs; and prepares and merchandises products according to company standards. The position also involves store recovery, maintaining cleanliness and organization, supporting shrink-reduction goals, participating in safety awareness, and completing other duties as assigned.

The position is at Marshalls Store 1320 in Vancouver, Washington. Starting pay is $17.13 to $17.63 per hour; the full pay range is $17.13 to $27.20 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging and interacting with customers and following customer experience principles.
• Role-model customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to established procedures.
• Promote credit and loyalty programs.
• Follow the merchandising philosophy, procedures, and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organization, cleanliness, and recovery standards on the sales floor and help maintain and clean the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• For eligible associates: 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed