Retail Sales Associate

Verizon • Jackson, MI

3d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, deliver customer service, and help customers find technology products and services that meet their needs. The role includes connecting with customers, learning about their needs, recommending complete sales solutions, and closing sales using clear communication. You will also develop skills through ongoing training and work across merchandising and inventory operations.

The position may include growing a customer base through outbound calls and text messages to interested Verizon customers, as well as participating in off-site Verizon-sponsored community events. The role is onsite at a defined work location and has 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, particularly during busy periods. The schedule is provided four weeks in advance.

Base pay is $16.00 to $21.00 per hour, with individual sales commissions tied to performance. Compensation varies by geography, hours worked, and performance. Verizon offers benefits and career development resources, including training and tuition assistance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through knowledge of technology and exceptional customer service.
• Identify customers’ needs by building connections and asking relevant questions.
• Recommend products and solutions that meet customers’ needs.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Paid time off, including five weeks for vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED