Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide customer service, and help customers find technology solutions that meet their needs. The role includes learning about customers through conversation, recommending products and services, closing sales, and developing skills in store operations, merchandising, and inventory. You may also contact current Verizon customers by phone or text and engage with the community at off-site Verizon-sponsored events. The position is onsite at a defined work location and is scheduled for 40 hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during busy periods. Compensation includes hourly base pay of $16.00 to $21.00 and individual-based commissions, with potential earnings dependent on geography, hours worked, and performance. The role offers benefits beginning on day one, subject to eligibility.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service.
- Understand customer needs by building connections and asking questions.
- Recommend products and solutions that address customer needs.
- Close sales through effective communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other awards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
